The Service Process
Your Need
Our support is ready to attend your needs 24/7. It doesn’t matter if you had an unexpected problem with one of your server or if you scheduled a desktop maintenance. Our qualified professionals are second to none and your computers will be back working sooner than you think.
Reaching Us
If you need to schedule any kind of maintenance or noticed any problem which needs to be solved soon there’s multiple way you can contact us such as Skype or e-mail. You’ll be able to deduct hours of a previously purchased package, acquire a package or buy individual hours.
Technical Visit
Our technician will then visit your company, from this point you can rest assured knowing it’s only a matter of time until everything is fixed and your company is back working at it’s 100%.
Problem Solved!
After your problem is solved the hours used to sort it out will be deducted from your package, or, if you have choose to buy individual hours, those hours will then be paid in a convenient way for you.
ROUND THE CLOCK
Miami-Based Office - 24/7
Our main US office is based in Miami, so we can provide support with one of our specialized technicians present in your company, or in one of the main Data Centers around Miami if your data is stored there, i.e. Colohouse, Terremark and Equinix. We do what you need, where you need and when you need.
SPARE HOUR PRICING
Corporate Desktop
US$70per Hour
Price US$100
Linux/Windows Server
US$100per Hour
Price US$150
Network Issues
US$100per Hour
Price US$180
TECHNOLOGY
WSU Tech is proud of it's successful background, in which we attended numerous companies. With a great variety of needs and working on different kinds of business. From a car reseller to a top flight football club, we have our clients satisfied.
Linux Server
We are specialized working with Linux servers. RedHat, CentOs, Debian, Suse, Ubuntu Server
Linux Server
We offer any support you may need with WinServer. Starting with the version NT4m going through 200, 2003, 2008 and 2012
Openstack
Openstack allows you to manage multiple virtual infrastructures. It’s basically a OS which operates in the cloud, in a larger scale
Virtualization Plataforms
Simulating Virtual Machines to run different scenarios as requested
IP Calls
Why rely on phone companies when you can have a cheaper and worldwide option?
VPN Services
Encapsulate and Encrypt data moving from or for your private network
Network
We offer you all you need to have a fully-functional network. Switches, routers, firewalls with the quality only WSU can guarantee
Domain Server
Control, within a click, who can access what resources and facilities in your network
Firewall
Improve security managing how your network reaches the web
Email
We provide you the easiest options for your corporate e-mail
Database Management
Have a management system like Oracle or MySQL taking care of your database
DNS Server
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Proxy Server
Have the control of all the requests going through your network
Backup Systems
Better safe than sorry. Don’t take the risk of a mechanic failure ruining your files. Have a backup server.
Monitoring Services
Monitor your network status easily, no matter where you are
Applications
Development and management of applications in different frameworks, i.e. Web2Py, Django, NodeJS, ShellScript.
IDS Systems
Detect unauthorized or bad behaving people in your network
Failover
Have a Stand-By server. If the main one fails, you don’t get off-line